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The Home Delivered Meal Program Assistant supports the day-to-day operation of Meals on Wheels of RI’s Home-Delivered Meal Program. This includes assisting with the coordination of the home-delivered meals and delivery routes, providing phone support, and customer service.

This is a part-time position; Monday through Friday with core hours of 9:00 a.m.-2:00 p.m.


Essential Duties and Responsibilities 

– Support the activities of day-to-day of the Home-Delivered Meal Program

– Take client referrals, cancellations, restarts, no answers, etc. from various sources and input said information into the database system

– Prepare correspondence and information for clients, to include but not limited to new start packets, birthday cards, menus, etc.

– Update referral records pertaining to missing or incorrect information.

– Assist in notifying new clients and/or their guardians of the start date, review the guidelines for the meal program and activate and update status utilizing the SERVtracker program

– Provide assistance and serve as back-up to other team members as needed


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